Privacy Policy

Speedy Junk Removal & Hauling (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quote, schedule service, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to information collected through our website and through other business communications, including phone, email, text message, and forms submitted on our site.

1. Information We Collect

We collect only the information reasonably necessary to respond to inquiries, provide estimates, schedule service, and complete junk removal and hauling work.

The types of information we may collect include:

• Name
• Email address
• Phone number
• Service address or property location
• Information about the items, materials, or property involved in the requested service
• Photos or descriptions you choose to submit for estimate purposes
• Appointment details and communication history
• Billing and payment-related information, if applicable
• Technical and usage information such as IP address, browser type, device type, pages visited, and referring website

We do not provide customer accounts or public logins on our website, and we do not collect passwords for customer login access.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including to:

• Respond to quote requests and service inquiries
• Provide estimates
• Schedule, confirm, and manage appointments
• Deliver junk removal and hauling services
• Communicate with you about your request or job
• Send service reminders and follow-up messages
• Process payments and maintain business records
• Improve our website, advertising, customer service, and operations
• Detect, prevent, and investigate fraud, misuse, or security issues
• Comply with legal, tax, accounting, and regulatory obligations

3. How We Share Information

We do not sell your personal information.

We may share personal information only when necessary and only for legitimate business purposes, including with:

• Service providers and vendors that help us operate our business
• Payment processors
• Scheduling, messaging, email, website hosting, and analytics providers
• Professional advisers such as accountants, insurers, or lawyers
• Government authorities, regulators, or law enforcement when required by law
• A successor business in the event of a merger, acquisition, restructuring, or sale of assets

Any service provider that receives personal information is expected to use it only to perform services on our behalf and to protect it appropriately.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Make the website function properly
• Understand how visitors use the site
• Measure traffic and performance
• Improve content and user experience
• Support marketing and advertising efforts, if used

You may be able to control cookies through your browser settings. Some cookies are necessary for the website to work properly and cannot be disabled.

5. Analytics and Advertising

We may use third-party analytics tools to understand website traffic and performance. We may also use advertising or marketing tools to measure campaigns and improve outreach.

These tools may collect information such as your IP address, device information, pages visited, and browsing activity on our site.

Where required by law, we will provide any required notices and choices regarding certain advertising or tracking technologies.

6. Text Messages and SMS Communications

If you provide your phone number, you may receive text messages from us related to:

• Quote requests
• Appointment scheduling
• Service reminders
• Job updates
• Customer support
• Limited promotional messages, if you have agreed to receive them

Message frequency may vary. Message and data rates may apply.

By providing your phone number and opting in, you consent to receive text messages from us at the number you provide. Consent is not a condition of purchase.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information below.

We may use a third-party messaging provider to send communications on our behalf. We do not share mobile opt-in data or text message consent information with third parties for their own marketing purposes.

7. Email Communications

If you give us your email address, we may send you service-related emails and, where permitted, occasional promotional messages.

You may opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing emails, we may still send you non-promotional messages related to a quote, booking, service completion, billing, or other business matters.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the requested services
• Maintain business and tax records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

No method of transmission over the internet and no method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Know what personal information we collect, use, disclose, or share
• Request access to personal information we hold about you
• Request deletion of your personal information, subject to legal exceptions
• Request correction of inaccurate information
• Opt out of certain communications
• Limit or object to certain uses of information, where applicable
• Request a copy of your information in a portable format, where applicable

To submit a privacy request, please contact us using the information below. We may need to verify your identity before responding to certain requests.

If you are a California resident, you may have additional rights under California privacy law, including the right to know, delete, correct, and opt out of the sale or sharing of personal information, as well as the right to limit the use and disclosure of sensitive personal information, where applicable.

12. Do Not Sell or Share My Personal Information

We do not sell personal information.

If our use of cookies, pixels, or advertising tools ever changes in a way that would legally require an opt-out mechanism, we will update this Privacy Policy and provide the required notice and choices.

13. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any changes will be posted on this page with a revised effective date. Your continued use of our website after an update means you accept the revised Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Speedy Junk Removal & Hauling

Email: info@speedyjunkremovalandhauling.com

Phone: (206) 769-0854 | (206) 712-9835